Privacy Policy
Privacy Policy
Effective Date: 09/05/2025
Euca Australia Pty Ltd (“Euca”, “we”, “us”, “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose and manage your personal information.
1. What Is Personal Information?
“Personal Information” is information or an opinion that identifies an individual. Common examples include your name, address, email address, and phone number. It may also include technical data like your IP address or device information.
2. How We Collect Personal Information
We collect personal information through:
- Forms and tools on our website (e.g. quote generator, customisation tools, ROI calculators)
- Newsletter sign-ups and contact forms
- Direct communication (phone, email, in-person meetings)
- Cookies and analytics when you browse www.eucabuilt.au
- Third parties or public sources (where authorised or required)
We take reasonable steps to ensure you are aware when and why we are collecting your information and how we plan to use it.
3. Why We Collect Personal Information
We collect your information to:
- Provide, price and customise our modular cabin products and services
- Contact you about your enquiry, quote or customisation
- Offer relevant building, compliance or investment-related information
- Improve the Website experience
- Send updates or marketing material (you can unsubscribe at any time)
We may also use personal information for related secondary purposes that you would reasonably expect.
4. General Information & Tool Disclaimers
Our website includes resources such as blogs, ROI calculators and other tools designed to provide general information about building processes, compliance, and potential returns from tourist accommodation. These tools and materials are not a substitute for professional advice, and we are not liable for actions taken based on this information.
5. Sensitive Information
“Sensitive Information” includes details about your race, religion, political views, health, etc. We do not intentionally collect this type of information, and if we do, it will only be used:
- For the specific purpose it was provided
- With your consent
- Where required or authorised by law
6. Disclosure of Personal Information
Your information may be disclosed:
- To employees, contractors or trusted third parties where necessary to deliver services
- Where you provide consent
- Where required or authorised by law
We will never sell your personal information.
7. Security and Storage
Your personal information is stored securely and protected from misuse, loss, and unauthorised access. When your information is no longer needed, we will destroy or de-identify it securely—unless legally required to retain it.
Client records may be retained for a minimum of 7 years as part of standard business practice.
8. Access and Correction
You may request access to or correction of your personal information at any time. We may require identity verification before releasing or updating your records. There is no fee to request access, though a processing fee may apply for physical copies.
9. Maintaining Data Accuracy
We aim to ensure the information we hold is accurate and up to date. Please notify us of any changes to your contact details or other personal information.
10. Policy Updates
This Privacy Policy may change from time to time and the latest version will always be available on our website.
11. Contact Us
For any questions or complaints regarding our privacy practices, please contact us:Euca Australia Pty Ltd
7/80 Dorcas Street
Southbank VIC 3006
📧 hello@eucabuilt.au
📞 0407 080 010
